sara157smith
89 posts
Jun 06, 2025
1:18 AM
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I received great support from the United Airlines Accra Office workers when I needed help setting up a wheelchair service for my mother's trip to the United States. In addition to explaining the boarding assistance procedure and painstakingly recording all pertinent information, they reassured me that passenger comfort is a top priority for United Airlines. They also offered advice on informing the ground crew and getting to the airport early. They were incredibly professional and empathetic, which helped to ease a potentially tense situation. Additional assurance was provided when the personnel called to confirm the arrangements. In addition to standard ticketing, this office provides considerate and trustworthy assistance for passengers with specific requirements or who need additional care.
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