sara157smith
97 posts
Jun 15, 2025
11:02 PM
|
My recent visit to the Lufthansa Airlines Shanghai Office was a pleasant surprise. I experienced an eleventh-hour problem with a misspelling of my name on my ticket. Instead of calling overseas customer service, I went to the office in person. The staff reacted promptly, clarified the procedure, and amended the name with minimal hassle. Their proficiency in overseas travel requirements actually reassured me. The service was friendly and polite, and I liked how they were open to mentioning any charges. They even provided me with lounge details and assisted in verifying my visa needs for Germany. It's great to witness such high standards of service from a multinational airline in an international market. Lufthansa's Shanghai crew has professionalism alongside compassion, which goes a long way towards making your travel arrangements smoother.
|
