sara157smith
110 posts
Jun 26, 2025
9:24 PM
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Traveling with my two kids is usually a nerve-wracking process, but not this time. The United Airlines ORD Terminal made family travel surprisingly convenient. From the start, the check-in staff were warm and helped us get through quickly. They even printed out coloring pages for my little ones, which was a thoughtful touch. The security process was quick with a designated family lane, and once inside, we found family restrooms and a small kids’ play zone. That helped keep the children entertained while we waited. Dining options were family-friendly, with pizza, sandwiches, and snacks. Gate staff allowed us to pre-board, which gave us extra time to settle in. The crew on board also went out of their way to assist, even helping us store our stroller quickly. I truly appreciated the calm, organized environment and how staff were attentive without us having to ask. For families flying out of Chicago, this terminal makes the journey easier and more enjoyable.
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