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EVA Air Baggage Policy  +1-866-666-0215
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rihana
64 posts
Jul 03, 2025
10:37 PM
A critical aspect often intertwined with the EVA Air Baggage Policy is the handling of lost, delayed, or damaged baggage. While no traveler hopes to experience this, knowing EVA Air's procedures can mitigate some stress. If your checked luggage doesn't arrive at your destination, or if it arrives damaged, you'll need to report the issue promptly. This is typically done at the destination airport's baggage service counter, usually within a specific timeframe, often four hours of arrival, although regulations can vary by country. You'll need to complete a Property Irregular Report (PIR), detailing the issue, the contents of the bag, and the estimated value of the missing or damaged items. EVA Air, like other international carriers, is subject to the Montreal Convention, which outlines limits for compensation for delayed or lost baggage. Generally, compensation is calculated based on weight (often up to a certain amount per kilogram) or on a piece basis (a set amount per bag). While these limits might not cover the full replacement cost of expensive items, they provide a baseline for compensation. For damaged items, proving the pre-existing condition and the extent of the damage is crucial. Always keep receipts for valuable items and consider travel insurance for high-value belongings, as it often provides broader coverage than airline policies alone. Understanding these post-travel baggage procedures is an essential, albeit less pleasant, part of navigating the EVA Air Baggage Policy landscape.
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8 posts
Jul 04, 2025
12:43 AM
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