Naa Yoon
1 post
Jul 15, 2025
9:29 PM
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Air Tahiti Nui Wheelchair Assistance offers personalized and comprehensive services to ensure that passengers with reduced mobility experience a smooth and stress-free journey from start to finish. This assistance begins well before the flight, with dedicated support available during the ticketing process to help passengers select appropriate seats and make any necessary mobility arrangements. At the airport, specially trained staff assist with check-in, helping with documentation and ensuring priority processing to avoid unnecessary delays. The baggage assistance service includes help with both carry-on and checked luggage, offering peace of mind as passengers transition through security and boarding procedures.
Once through security, the team continues to provide attentive care by offering guidance to the gate and facilitating boarding and deplaning via ramps, lifts, or aisle chairs as needed. The airline also provides real-time flight information updates for travelers requiring assistance, including boarding announcements and gate changes, ensuring passengers are always informed and supported. In-flight, crew members are trained to accommodate passengers with mobility limitations, assisting them in getting comfortable and managing any special needs. Upon arrival, wheelchair assistance continues through customs, baggage claim, and exit from the terminal.
For added convenience and peace of mind, customer support is available before, during, and after the flight to address any concerns, special requests, or changes in travel plans. Passengers are encouraged to request Wheelchair Assistance at least 48 hours before departure to ensure all accommodations are arranged in advance. Whether it's a short connection or a long-haul flight, Air Tahiti Nui remains committed to offering seamless and respectful assistance, ensuring every traveler feels safe, valued, and cared for throughout their journey.
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