williamchan
17 posts
Dec 01, 2025
3:33 AM
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Yes, Magento 2 Order Return Extension can restrict RMAs for digital products when rules are set in the admin. The settings let teams block returns for items that have no physical shipment. Webkul's Magento 2 Order Return Extension reads product types and applies simple checks before opening a request. This helps stop unwanted claims and keeps the process clean. Store owners can also set messages that show why a return is not allowed. These controls make return handling easier and reduce support work for digital orders.
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