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What follow-up timing works best after sending
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Eximnext
11 posts
Feb 18, 2026
2:19 AM
When dealing with inquiries through an import export website, exporters should consider buyer behavior before following up. For high-volume or urgent orders, a follow-up within 48 hours works well. For general inquiries, waiting three to four days is more suitable. The tone should remain professional and supportive, asking whether the buyer requires additional information. Instead of repeating the same message, offer updated insights such as shipping schedules or bulk pricing benefits. If there’s no response after 7–10 days, one final polite reminder is enough. Consistent and respectful follow-up builds credibility and improves long-term business relationships.


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