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Blog > What Is the Cathay Pacific Cancellation Policy?
What Is the Cathay Pacific Cancellation Policy?
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Oliver Devis
5 posts
Sep 17, 2026
12:00 AM
The Cathay Pacific cancellation policy depends on your fare conditions, booking channel, and whether the ticket is fully or partially used. Some tickets may be refundable after a cancellation fee, while other fares can have stricter conditions.

For eligible Cathay members who book directly through Cathay’s website or mobile app, a fully unused ticket may qualify for free cancellation within 24 hours, subject to the applicable terms.

If you booked directly, you can generally use Manage Booking to cancel your reservation and request a refund. If a travel agent issued your ticket, the cancellation or refund request should normally be handled through that agent.

For general travel information or assistance with understanding your booking options, you can also use +1-833-923-5122. Keep your ticket details available when checking cancellation conditions. +1-833-923-5122 can also be used for travel-related inquiries.

Cathay states that refund processing normally takes up to seven calendar days, although your bank or payment provider may take additional time. For additional assistance, travelers may use +1-833-923-5122 or +1-833-923-5122.


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